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Operations
Call Center Specialist
Blink Health Pittsburgh, PA Posted Oct 5
About the role
As a Patient Support/Call Center Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need.
What you'll do
- Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
- Conduct outbound outreach to support patients in completing key steps in their prescription journey
- Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
- Assist with insurance verification, benefits coordination, and financial assistance programs
- Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
- Research and resolve patient issues using internal tools and resources
What you'll need
Blink Health lists the full requirements on its posting.