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Operations
Director, Operations Analytics & Workforce Strategy
Blink Health New York, NY Posted Oct 22
About the role
The Patient Services Operations team is at the center of Blink's mission to deliver exceptional patient experiences at scale.
What you'll do
- Define workforce strategy, staffing models, and capacity plans that support growth, balancing cost, quality, and patient experience.
- Lead strategic analyses that turn ambiguous questions (staffing tradeoffs, site selection, build vs. buy) into clear, actionable recommendations.
- Model the headcount and budget implications of operational decisions, including scenario and sensitivity analysis.
- Synthesize complex analysis and recommendations/tradeoffs for executive-level stakeholders – simplifying the numbers and logic to drive decision-making.
What you'll need
Blink Health lists the full requirements on its posting.