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Operations
Corporate Trainer, Call Center
Blink Health Chesterfield, MO Posted Oct 26
About the role
Remain knowledgeable and updated with our product offerings to ensure you are a constant resource
What you'll do
- Deliver comprehensive instructor-led training programs, including onboarding, technical skills training, and soft skills development both in-person and virtually
- Ensure that all Operations teams are trained and have the resources to excel and delight our patients, prescribers, and partners.
- Maintain training records and prepare reports on training activities and outcomes
- Ensure curriculum is properly aligned and assigned in the learning management system (LMS). Conduct quality assurance checks on content.
- Monitor and evaluate the effectiveness of training programs, providing feedback to leadership and design, and/or making necessary adjustments to instructor-led training
- Circulate content updates in a digestible and impactful manner, in collaboration with management and team
What you'll need
Blink Health lists the full requirements on its posting.