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Engagement Advisor
Elation Health Remote Posted Jun 25
About the role
We are seeking a mission-driven Engagement Advisor, Professional Services who must demonstrate a deep understanding of our cloud-based, clinical platform and have excellent relationship management skills.
What you'll do
- Manage simultaneous onboarding projects at one time, balancing priorities of business results, customer satisfaction, and technical quality.
- Proactively contact and virtually meet customers to manage a positive transition from the sales team by building strong relationships with Elation customers, actively seeking the “why” behind our customers’ asks to…
- Develop and maintain positive business relationships with the Sales organization at all levels to facilitate sales growth and to ensure smooth and timely starts for the customer
- Proactively identify customer needs, challenges and expectations as well as seek out opportunities for process improvements internally.
- Own all project outcomes and delegate tasks on the project to team members, setting targets for milestones and adhering to deadlines; adjusting schedules and targets on projects as needed
- Use data and reports to identify trends within your customer base.
What you'll need
Elation Health lists the full requirements on its posting.