Healthcare jobs
OperationsRemote
Contract Operations Associate
Elation Health Remote Posted Oct 29
About the role
Every signed customer agreement at Elation passes through a final review before billing and onboarding begin. That review confirms what the customer signed matches what we set up in Salesforce: the right products, quantities, prices, and dates.
What you'll do
- Own a daily review queue of signed deals awaiting final approval, starting with new customer agreements, downgrades, and simple add-ons (adding a product or seats), then expanding to renewals and other deal types as…
- Confirm the signed order form is complete : both the customer and Elation have signed and dated it, and you identify the official execution date.
- Check that key dates line up across the order form, the Salesforce opportunity, and the quote (execution date, close date, and contract start date), and that add-ons end on the same date as the customer's existing…
- Reconcile the quote against the order form line by line: products, quantities, terms, unit prices, and totals, including confirming that unchanged products and removed products are recorded correctly.
- Verify approvals and required data : discounts have a documented approval, required fields are filled in, and the customer account is a real, active practice rather than a trial.
- Correct routine issues directly in Salesforce (e.g., date fields or account details) when the procedure allows it, then advance the deal to Closed Won.
What you'll need
Elation Health lists the full requirements on its posting.