Healthcare jobs
Operations
Associate Director, Service Engineering
Natera Austin, TX Posted Sep 25
About the role
The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms.
What you'll do
- Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems
- Establish clear expectations around ownership, on-call readiness, and operational excellence
- Drive hiring, onboarding, performance management, and career growth
- Foster a blameless, learning-oriented culture focused on patient impact and reliability
What you'll need
Natera lists the full requirements on its posting.