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OperationsRemote
Client Solutions Director
Two Chairs Remote Posted Oct 27
About the role
The ideal candidate for this role is organized, proactive, has an understanding of all stages of a health plan relationship, comfortable leading client conversations, and skilled at building relationships both internally and externally.
What you'll do
- Requirements Alignment: Partner with Sales during late-stage deal cycles to scope technical/operational feasibility and present implementation capabilities to prospective payer executives.
- Lead Complex Onboarding: Direct end-to-end implementation for large-scale, enterprise health plan partners from contract negotiation to go-live.
- Issue & Risk Resolution: Proactively identify bottlenecks, technical blockers, or regulatory constraints and drive rapid mitigation strategies before go-live timelines are impacted.
- Cross-Functional Governance: Establish implementation governance structures, drive cross-functional alignment, and maintain executive sponsor visibility.
- Post-Launch Optimization: Lead post-launch transition to Account Management, monitor health metrics during stabilization phases, and identify opportunities for line-of-business expansion.
- Cross-Payer Initiative Support: Pitch in flexibly to support and contribute to cross-payer initiatives and strategic projects as they arise across the organization.
What you'll need
Two Chairs lists the full requirements on its posting.