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Patient Coordinator

Giving Home Health Care Paducah, KY Posted Sep 8

About the role

We have an immediate need for a full-time Patient Coordinator to join our Case Management team in Paducah, KY.

What you'll do

  • Manage a caseload of approximately 40-50 patients, depending on acuity and case complexity, and serve as the primary point of contact throughout the patient journey.
  • Coordinate services and communication among patients, caregivers, physicians, referral sources, the DOL, and internal clinical and operational teams.
  • Monitor patient progress, complete follow-up and case review activities, and identify barriers affecting services, caregiver support, or patient satisfaction.
  • Advocate for patients with the DOL by conducting phone calls and completing other advocacy-related tasks to support patient needs and resolve barriers.
  • Complete patient onboarding, education, scheduled outreach, home visits, and physician-appointment support as needed.
  • Maintain timely documentation, protect patient confidentiality, and comply with company policies, HIPAA requirements, and applicable standards.

What you'll need

Giving Home Health Care lists the full requirements on its posting.

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