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Billing Specialist
Lyra Health Remote Posted Sep 4
About the role
The Billing Specialist serves as the central point of contact for caregivers during the onboarding process, guiding them through the financial and insurance aspects of starting care at Lyra Health.
What you'll do
- Serve as the primary financial contact for caregivers during onboarding into behavioral health services
- Review and explain insurance benefit coverage and Lyra Health's estimated costs for care in a clear, compassionate manner
- Answer initial financial and insurance-related questions, escalating or redirecting to the family's insurance plan for detailed inquiries
- Provide transparent payment information and outline available payment options
- Collaborate with the Care Coordination and Clinical teams to ensure a seamless onboarding experience
- Maintain accurate documentation of all caregiver interactions in Lyra Health's systems
What you'll need
Lyra Health lists the full requirements on its posting.